Refund Terms & Conditions
The following refund rules apply to digital services, development work, marketing services, CRM services, and custom website or application work provided by Webcity Infotech.
General Policy
All payments are non-refundable once work has started on the service or project.
Eligibility for Refund
- Service has not started yet
- Failure to deliver the agreed service
- Duplicate payment made by mistake
Non-Refundable Services
- Completed projects
- Ongoing services
- Custom work
- SEO and marketing services
- CRM Service
- Customized website or mobile application work
Cancellation
Cancellation is not allowed after the work has started on the project or service.
Refund Process
Eligible refunds are processed within 24 hours only if the request is approved before starting the work.
Chargebacks
Unauthorized chargebacks or payment disputes may lead to immediate service suspension or termination.
Policy Updates
This refund policy may be changed or updated at any time without prior notice.
Contact
If you have any refund-related questions, please contact us using the official phone number or email provided on this page.